Privacy policy
(1) We establish an internal compliance program for the protection of personal information, develop an appropriate organizational framework, and ensure that all employees are fully informed of and comply with it. We will periodically review, maintain, and revise this program in order to achieve continuous improvement.
(2) When collecting personal information, we will clearly specify the purpose of collection, obtain your consent, collect only the information necessary, and use such information within the scope of the stated purpose.
(3) We will manage all personal information you entrusted with us responsibly and will not disclose or provide such information to any third party except where required by laws or regulations or where necessary to protect your interests.
(4) If we outsource certain operations to external service providers in order to deliver our products and services, as well as related documents or information, we may share entrusted personal information with those providers under our strict supervision and only to the extent necessary for them to perform their duties.
(5) We will manage your personal information in a safe and accurate manner. To prevent and remedy any leakage, loss, or damage of personal information, we will establish internal rules and implement appropriate security measures.
(6) We will comply with the Japanese Industrial Standard “Personal Information Protection Management Systems – Requirements” (JIS Q 15001), applicable laws and regulations concerning the handling of personal information, and other guidelines and norms established by the government.
(7) If you request confirmation, correction, or deletion of your personal information, we will respond promptly within a reasonable period and accommodate your request to a reasonable extent.
(8) For complaints or inquiries regarding the handling of personal information, please contact the inquiry desk indicated below:
Saishunkan Sports CCI Co.,Ltd.
Apparel & Goods Division
1363-1 Teranaka, Mashiki-machi, Kamimashiki-gun, Kumamoto 861-2201, Japan
Inquiries by email: badminton-shop@saishunkan.co.jp
Date of Establishment: 1 February 2005
Date of Revision: 1 April 2026
Saishunkan Sports CCI Co.,Ltd.
Katsuhiro Yoshizumi
President & Representative Director
Handling of Your Information
We obtain your personal information through the following methods:
(1) directly from you when you place orders for our products through our e-commerce website;
(2) via telephone, direct messages or comments on our social media platforms, letters, email, or in-person communications;
(3) through instant forms on our social media platforms;
(4) through referrals from our members.
We may ask you to provide the following categories of personal information:
(1) Information necessary to complete the order: name, postal code, address, telephone number, email address, and credit card or other payment information. This information is required for product delivery, provision of services, identity verification, and billing, and is provided by you as necessary in connection with your purchase.
(2) Information provided at your discretion: age or date of birth, gender, general lifestyle information, and employment-related information. This information is provided within the scope you consider appropriate and is used to improve our products and services and to enable us to provide responses tailored to your specific needs.
Communications between you and us may be recorded and retained in text form to the extent necessary for the purpose of conducting transactions with you. We use such records for the following purposes:
(1) Confirming order details or inquiries as needed, supporting employee training and improving customer service. For example, we use your personal information to:
I. confirm the details of ordered products;
II. deliver ordered products to the address you designated;
III. bill you for purchased products and confirm payment;
IV. use your feedback as a basis for guidance and training aimed at improving the quality of customer service;
V. accurately understand the content of your inquiries and provide appropriate responses.
If there are changes to information necessary for product delivery or billing (such as municipality names, postal codes, financial institution details, or credit card expiration dates), we may update the registered information accordingly.
(2) Providing and improving products and services, as well as developing new services. For example, we use personal information to:
I. improve products, services, and website content to enhance customer satisfaction;
II. tailor products, services, and website content to individual users;
III. understand usage patterns and utilize such information to improve services or develop new offerings;
We will handle information collected for these purposes only as statistical data, without disclosing personally identifiable information such as your name.
(3) Sending information related to our products and services by post or email. For example, we use personal information to:
I. deliver newsletters, campaign information, and other service-related notices.
(4) Analyzying browsing history, purchase history, and similar data in order to provide advertising and information regarding new products and services tailored to your preferences.
We will not disclose your personal information to any third party except in the following circumstances:
(1) where we have obtained your consent;
(2) where the information has been processed into statistical data in a manner that prevents identification of any individual customer;
(3) where disclosure is required by laws or regulations;
(4) where the handling of personal information is outsourced, in whole or in part, within the scope necessary to achieve the specified purposes of use;
(5) where information is provided in accordance with the sections of this Policy titled “Provision of Personal Information to Third Parties” and “Entrustment of Personal Information to Third Parties Located in Foreign Countries.”
We manage personal information with the utmost care.
To prevent loss, misuse, or alteration of personal information, we implement strict security measures. Personal information is stored in a secure environment that is not accessible to the general public.
We may entrust the handling of personal information to companies that we deem reliable and with whom we have entered into confidentiality agreements. Even in such cases, personal information will remain protected under our personal information protection principles, and we will exercise necessary and appropriate supervision over those contractors. Examples of situations where we entrust the handling of personal information include:
(1) providing your name, address, and telephone number to a delivery company for the purpose of shipping purchased products;
(2) delivering purchased products based on personal information obtained from a contractor to whom we outsource order-processing operations.
We believe that the most important factor in protecting personal information is not only systems, but also the awareness of the people who handle it.
Rather than relying solely on the latest technology, each employee must recognize that the information entrusted to us by customers is among our most important assets and must feel a level of responsibility appropriate to that trust. Without such awareness, it is impossible to provide sense of comfort to our customers. For this reason, we place human awareness at the foundation of our personal information protection efforts and provide training to all employees to ensure that this awareness never diminishes. We will continue company-wide initiatives to strengthen our culture of personal information protection and strive to remain a company with which customers can interact with confidence.
Disclosure, Correction, and Suspension of Use of Personal Information
If you wish to request disclosure of your personal information, or the amendment, correction, or suspension of use of registered information, we will respond promptly within a reasonable time. We accept requests for inquiries, corrections, and related matters through the “Contact for Inquiries Regarding Personal Information” specified below, through the “Member Registration Change” page available to online members on our website, or by using the forms designated by us. The methods by which retained personal data may be disclosed include the following:
(1) written response using our designated form;
(2) disclosure of electronic records in the format specified by us.
Depending on the method of disclosure, we may charge you the actual costs incurred. Please note that we are unable to accommodate requests for disclosure in formats other than those specified by us, as doing so would require system modifications or additional operational work.
Contact for Inquiries Regarding Personal Information
Saishunkan Sports CCI Co.,Ltd.
Inquiry Desk
Apparel & Goods Division
1363-1 Teranaka, Mashiki-machi, Kamimashiki-gun, Kumamoto 861-2201, Japan
Email: badminton-shop@saishunkan.co.jp
Information Collected When You Visit Our Website
1. We use information such as the IP address used when your computer connects to the Internet and identifiers associated with mobile devices for the following purposes:
(1) to conduct statistical analysis regarding website usage;
(2) to enable automatic login functions;
(3) to identify and resolve server-related problems;
(4) to verify customers; and
(5) to properly and securely manage, operate, and provide our website services.
2. We use information including the type and version of your browser, your operating system, the URLs of pages viewed, and the date and time of access for the following purposes:
(1) to conduct statistical analysis regarding website usage;
(2) to improve the website and enhance user satisfaction; to verify customers; and
(3) to properly and securely manage, operate, and provide our website services.
3. We analyze information that is collected and retained each time you use our services, including access information obtained through the use of cookies, and use such information for the following purposes:
(1) to improve the content of our website, emails, and other communications in order to enhance user satisfaction;
(2) to provide services tailored to users’ interests;
(3) to select advertisements and display information that may be of interest to users; and
(4) to contact users if it becomes necessary to address any issue affecting them.
Please note that you can refuse to accept cookies or choose to receive a warning when cookies are sent by changing your browser settings at any time. However, if you do so, some functions of this website may not operate properly. For instructions on these settings, please refer to the help section of your browser.
Provision of Personal Information to Third Parties
Use of EMV 3-D Secure Authentication
(1) Purpose of use:
We use EMV 3-D Secure when providing your information to the relevant credit card issuer for the purpose of detecting and preventing unauthorized use by the credit card issuer.
(2) Personal information provided:
Name, telephone number, and email address.
(3) Recipient:
The issuer of the credit card you used for payment.
(4) Method of provision:
The information is provided by electronic means.
(5) Our responsible department:
Saishunkan Sports CCI Co.,Ltd.
Apparel & Goods Division
1363-1 Teranaka, Mashiki-machi, Kamimashiki-gun, Kumamoto 861-2201, Japan
(6) Security management measures:
All or part of the information obtained from you may be provided to overseas service providers engaged by the credit card issuer. We confirm that such service providers implement necessary and appropriate measures for the secure management of personal information before the information is stored or otherwise handled. An outline of the personal information protection systems of the relevant countries can be found at the following website: https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/#gaikoku
(7) Other matters:
If your credit card issuer is located outside Japan, the information may be transferred to the country in which the issuer is located.
Entrustment of Personal Information to Third Parties Located in Foreign Countries
This website is operated using Shopify. When you use this website and purchase products, we may entrust Shopify with the processing of all or part of your personal information. In such cases, we will exercise necessary and appropriate supervision over Shopify. Details of the information provided in connection with such entrustment are as follows.
(1) Recipient:
Shopify Inc.
(2) Country of the recipient:
Canada.
(3) Personal information protection system of the foreign country:
Please refer to the information provided by the Personal Information Protection Commission at the following link:
https://www.ppc.go.jp/enforcement/infoprovision/laws/offshore_report_canada/
(4) Measures taken by the recipient for the protection of personal information:
The recipient implements measures for the handling of personal data that are equivalent to those required of personal information handling business operators in Japan. For further details, please refer to Shopify’s privacy policy: https://www.shopify.com/jp/legal/privacy
Procedures for Amendments to this Policy
We will review the contents of this Policy from time to time and strive for continuous improvement. We reserve the right to amend this Policy except where otherwise provided by applicable laws or by specific provisions set forth herein. The revised Policy will become effective when we notify you by the method prescribed by us or when it is posted on our website.